13000 4 QTAX

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QTAX FAQ's

You can either call one of our offices directly and speak to one of our friendly staff or you can fill out our Online Form with your details and preferred appointment time and one of our consultants will contact you. Click here to find your nearest location.
With QTAX you can either make an appointment with one of our tax consultants, or use our Online Tax Return system to complete your lodgement online. Click here to get start your DIY Online Return.
Any and all prospective employees must complete our internal Tax Training School. This course is run once every year during the following times:

Day Course: March - June (Tuesdays, Wednesdays and Fridays).
Correspondence course is available to students (February - June) for those who are unable to attend either the day or night classes.

Click Here to find out more information about the QTAX Tax Training School.
Different deductions can be claimed for different occupations and can depend on any allowances you have been paid and the receipts that you still possess. QTAX recommends that any and all work and business related expenses are recorded (with receipts being kept and stored safely) and that a diary and/or logbook is maintained. All of these things will need to be brought with you in order to prepare your return.
Providing there is a sufficient amount in your ATO refund, you are able to have the fee for preparing your tax return automatically taken out of your refund. The net amount remaining will then be deposited into your nominated bank account. A small additional processing fee is charged for this service.
Last year, the Australian Taxation Office (ATO) processed 90% of all returns from tax agents within 14 working days (Mondays - Fridays). Some delays can be experienced with data matching between the ATO, Centrelink and other government agencies. If you haven't received your refund within 21 days, contact the QTAX office where your return was prepared.

Let our tax specialists take care of preparing and lodging your return.

Find an Office

Get a refund estimate and complete your return using our online service.

DIY Online Return

At school and working part-time? Tax Returns from only $69.00

Make An Appointment

Professional Tax Completed In the privacy of your own home.

QTax Virtual Return